Nice place with great amenities like a spa, indoor pool, and 24-hour reception. The staff helped me find parking on my first stay, which was lovely. I highly recommend you try the restaurant!

An Unforgettable Experience in a Timeless Hotel!

This historic stay quickly became a favorite! I loved the exquisite and unique décor throughout the hallways, enhancing my experience. Dining at Cascade for my birthday was a culinary delight, especially the seasonal dishes. I recommend visiting the public bath for ultimate relaxation after exploring Hakone.

A Historic charm
B Beautiful gardens
C Courteous service

A Outdated rooms
B Expensive dining
C Hard beds

Had an amazing stay! The onsen was a unique experience and I loved the beautiful gardens. The French restaurant's dinner was exquisite! I'll definitely return!

The atmosphere of the hotel is captivating, with beautiful

gardens that offer a peaceful escape from the hustle and bustle. However, the rooms could use some updates as they felt worn out. Still, the service was attentive, and the onsen provided a wonderful relaxation experience.

The dining at Fujiya was phenomenal! The breakfast spread had everything from fluffy pancakes to traditional Japanese delights that left me wanting more. The service was on point as well—truly top-notch hospitality! Plus, the onsen experience was so soothing after a long day of exploring.

While the Japanese restaurant offered quality dishes, I felt the prices were a bit steep for what was served. The vibe in the bar area could also use a little sprucing up to match the hotel’s elegance.

The hot spring experience was truly unforgettable! 🏞️ I loved the outdoor onsen with stunning mountain views. The room was spacious, but those beds were way too firm for my taste.

The onsen provided a great view and relaxing experience. The breakfast was elegantly presented and offered delicious vegan options. The staff was very helpful, facilitating luggage storage for a seamless day out. The room was spacious with plenty of natural light.

It was just a good pick for a short stay in Hakone and great for the money. The dining room was gorgeous, but the food was a letdown.

Charming Historic Experience with Beautiful Grounds

Staying at this grand hotel was like stepping back in time, with its beautiful architecture and well-preserved historical charm. The on-site onsen was a delightful experience, offering stunning views of the surrounding mountains, and our spacious room provided ample natural light and comfort. The landscaped gardens were perfect for a peaceful stroll, and the staff were incredibly accommodating. However, dining options could be a bit pricey, so consider exploring local eateries if you're on a budget.

beautiful setting but limited dining options

The garden is magnificent and a perfect spot for relaxation. The room was spacious and well-appointed, providing a very comfortable stay.

The dining options were fewer than expected, limiting our choices during the stay.

The staff's exceptional hospitality, like carrying our luggage and offering us tea upon arrival, made our stay truly memorable. The beautiful gardens and the relaxing onsen contributed to a serene atmosphere.

Had an amazing group trip with friends! We explored the beautiful gardens and enjoyed a relaxing time at the onsen. The staff were super friendly and the breakfast exceeded our expectations. It's a great spot for history lovers. Just a heads up, you might want to have a car to get to nearby attractions easily. Definitely check it out!

We had a tough time getting a transfer to the airport.

Make sure to explore the hidden lounge areas. they offer a cozy atmosphere perfect for relaxation after your onsen visit.